The Seacret

Seacret Spa Limited Warranty

Subject to the terms and conditions of this Warranty, Seacret Spa (Seacret) offers a 60-day no hassle money back guarantee. Additionally, for each product determined by Seacret to be expired, Seacret offers a lifetime guarantee. To be honored, warranty claims MUST include proof of purchase from Seacret (such as original receipt or other documentation Seacret deems acceptable). This limited warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by Seacret, including but not limited to purchases on Amazon, eBay, etc.

Seacret’s 60-day no hassle money back guarantee, lifetime guarantee, and limited warranty covers ONLY products purchased from verified sellers who respect our quality control standards. Our products are frequently sold by companies or individuals that are not verified. As a result, Seacret cannot ensure the authenticity, freshness, effectiveness, quality, safety, or proper storage of products sold by any unverified seller. Seacret goes to great lengths to prohibit unauthorized sellers from selling inauthentic, subpar, expired, or improperly stored products, but these practices still exist.

Remedy: For each product determined by Seacret to be expired, Seacret agrees to a lifetime guarantee that it will replace the product, at its option (with same or comparable quality model); provided, however, that you will be responsible for all shipping and transportation costs in connection with transporting the relevant product to Seacret. In the event of such defect or failure of any such product, the foregoing will be your exclusive remedy. If the product is not expired but the consumer is unsatisfied, Seacret agrees to a 60-day no hassle money back guarantee.

Limitations/Exclusions: This Warranty is in lieu of all other express warranties, obligations or liabilities. This document constitutes the only warranty made by Seacret. No increase or alteration, written or verbal, of the obligation of this warranty is authorized. ALL IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES INCLUDING, BUT NOT LIMITED TO, EACH IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO SIXTY (60) DAYS. EACH ACTION FOR BREACH OF WARRANTY HEREUNDER, INCLUDING BUT NOT LIMITED TO, BREACH OF AN IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN SIXTY (60) DAYS. IN NO CASE SHALL SEACRET BE LIABLE FOR ANY OR ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED.

THE WARRANTY IS VOID IF THE PRODUCT HAS BEEN ALTERED, ABUSED, MISUSED, LOST, DAMAGED BY ACCIDENT, DAMAGED BY UNAUTHORIZED ADJUSTMENT AND/OR DAMAGED BY FAILURE TO PROVIDE REASONABLE AND NECESSARY CARE. THIS WARRANTY DOES NOT APPLY TO DAMAGE FROM SHIPPING OR NORMAL WEAR AND TEAR.

The terms of this Warranty cannot be changed except in writing by an officer of Seacret. Wholesalers and dealers are not authorized to make any warranty adjustments on behalf of Seacret. No agent, representative, reseller or employee of Seacret Spa has the authority to increase or alter the obligations of this Warranty.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warranty Service: To make a claim, the consumer must directly contact Seacret or a recognized and verified seller. WARRANTY CLAIMS ARE VALID ONLY IF THE ORIGINAL PRODUCT IS ACCOMPANIED WITH THE ADEQUATE ORIGINAL PURCHASE DOCUMENT PROVIDED BY SEACRET OR A RECOGNIZED AND VERIFIED SELLER AT THE TIME OF PURCHASE. Seacret shall replace, at Seacret’s discretion, each item returned to Seacret by only the initial consumer or by its recognized and verified seller and acknowledged by Seacret to be expired, provided that such item shall have been returned to Seacret with all charges prepaid and the consumer has completed Seacret’s Return Authorization form, giving full details of the defect, stating date of purchase and distributor from whom the product was purchased.

Seacret Spa is a professional brand and as such, any Seacret Spa guarantee / warranty coverage is only applicable with valid proof of purchase from an Authorized Seacret Spa Distributor. Currently, Seacret Direct LLC is the only entity permitted to distribute Seacret Spa products on ecommerce platforms. The Seacret Spa warranty will not apply to products purchased online without valid proof of purchase from Seacret Spa

RETURN AUTHORIZATION FORM