The Seacret

Privacy Policy

SEACRET SPA CUSTOMER PRIVACY POLICIES AND PROCEDURES

Seacret Spa is committed to maintaining strong and meaningful privacy protections for our Customers when you provide us with information through www.seacretspa.com (the Site).
Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions and therefore it is important for you to understand what information we collect about you during your visit and what we do with this information. Please note that this Privacy Policy governs only information provided to www.seacretspa.com and communications from Seacret Spa. This Policy does not govern any other information or communications that may reference Seacret Spa or Seacret products, e.g., communications from retailers or brick and mortar stores.

  1. Collection of Personally Identifiable Information by

    To place an order at www.seacretspa.com it is necessary to create a user/customer account. www.seacretspa.com does not collect Personally Identifiable Information other than what the Customer provides. For example, if the Customer chooses to complete a user registration form or online survey, the Customer may be asked to provide Personally Identifiable Information including but not limited to; name, email address, billing/shipping address, telephone number, age group and gender. Additionally, we may request the Customer answer questions with respect to the Seacret products you use, would like to use or any questions/concerns you may have regarding your Skin Care regimen. Should the Customer choose to place an order, Method of Payment information will need to be provided. Please note that Method of Payment information is not retained in www.seacretspa.com systems. A Customer may always contact our Customer Care Experts at 1-877-358-8126 to place an order in lieu of providing any of the above referenced information.
    When submitting Personally Identifiable Information on the Site, the Customer is giving consent to the collection, use and disclosure of their personal information as set forth in the Privacy Policy.
  2. Use of Personally Identifiable Information:

    1. Opt-In Communications
      At any time during the Site registration process or when logged into the user/customer account the Customer may choose the Opt-In Communications option. This selection may be used by www.seacretspa.com to deliver to the Personally Identifiable Information provided exclusive promotions, newsletters, Seacret product information, etc. Only select the Opt-In Communications to receive these special offers. Should the Customer no longer wish to receive such communications, see Section 13 (Choice/Opt-Out) below.
    2. Communications to Serve the Customer
      Registering at the Site, by providing Personally Identifiable Information will automatically generate a welcome email to confirm registration. Site registration as well as emailing our Customer Care Experts to place an order may initiate service-related announcements concerning the Site and/or Customer Service requests regarding your order. These types of communication are necessary to Serve the Customer, respond to Customer inquiries and provide the highest level of Customer Service that www.seacretspa.com offers.
  3. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent

    www.seacretspa.com will never provide your Personally Identifiable Information to third parties for their use in marketing their products or services to you without your consent.

  4. Disclosure of Personally Identifiable Information

    1. Fraud Protection and Compliance with Law
      In compliance with applicable law(s), regulation(s), legal process(es) and/or governmental requests, www.seacretspa.com may disclose any information including but not limited to Personally Identifiable Information we deem necessary and in our sole discretion. Please be advised that www.seacretspa.com may exchange information including but not limited to Personally Identifiable Information with other companies and organizations for credit fraud protection and risk reduction.
    2. Service Providers
      www.seacretspa.com may retain, on our behalf, other companies and individuals to perform functions consistent with our Privacy Policy. Examples include but are not limited to customer support specialists, webhosting companies, fulfillment companies (e.g., companies that fill product order or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to Personally Identifiable Information needed to perform their functions, but may not use such information for any other purpose.
    3. Special Events
      Participation in promotions, sweepstakes, surveys/questionnaires or other events during the Customer Site visit may indicate that the Customer Personally Identifiable Information will be shared with third parties as determined by the rules or terms and conditions of those events.
    4. Business Transfers
      As www.seacretspa.com continues to develop our business, we might sell certain assets. In such transactions, user information, including Personally Identifiable Information, generally is one of the transferred business assets, and by submitting your Personally Identifiable Information on the Site you agree that your data may be transferred to such parties in these circumstances.
  5. Cookies and IP addresses

    A cookie is a piece of data that enables us to track and target your preferences. We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience and your use of our Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We may also use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

    Some of our other business partners and service providers may also use cookies on the Site. However, we have no access to, or control over these cookies and do not accept any responsibility for such use.

  6. Pixel Tags and Tracking Technology

    When visiting the Site or viewing one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
  7. Use of Aggregate Information

    We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.
  8. Children Under 18 Years of Age

    This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13 years of age.
  9. Links

    This Site may contain links to or from other websites .www.seacretspa.com is not responsible for the Privacy Practices of other websites. This Privacy Policy applies only to the information collected at www.seacretspa.com. We encourage you, the Customer, to read the Privacy Policies of other websites you link to from www.seacretspa.com.
  10. Security

    www.seacretspa.com will implement various security measures in accordance with industry standards to protect the security of Customers personal information online and offline. Questions about security at this Site may be directed to us with our Online Contact Form.
  11. Notification of Changes

    www.seacretspa.com may revise this Privacy Policy at any time. Privacy Policy revisions will be posted here. To stay current with the Privacy Policy it is recommended that the Customer consult this document periodically. Please note that the rights of www.seacretspa.com to use Personally Identifiable Information will be based on the Privacy Policy in effect at the time the information is used.
  12. Updating our Information

    The Customer always has the ability to review, change and/or correct the Personally Identifiable Information provided to www.seacretspa.com by contacting our Customer Care Team at 1-877-358-8126. Registered users of www.seacretspa.com may also review, change or correct Personal Identifiable Information at any time online. Deactivation of an account may be requested via our Online Contact Form, the phone number provided above or by emailing [email protected]
  13. Choice/Opt-Out

    By changing preferences registered Site users may opt-out of receiving future opt-in communications from www.seacretspa.com by revising your profile and/or by clicking the Unsubscribe link at the bottom of any e-mail opt-in communication received and following the subsequent directions provided through the link. Customers may also opt-out of receiving future opt-in communications by contacti our Customer Care Team at 1-877-358-8126, cliking on the Online Contact Form, or emailing [email protected].
  14. Comments

    www.seacretspa.com wants to ensure that your visit to the Site is always excellent and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site’s Privacy Practices please contact us by email either through the Online Contact Form or by directly e-mailing [email protected].