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SHIPPING INFORMATION
U.S AND CANADA
Standard Shipping:
- Items shipped by UPS Ground.
- Our Goal is to process and ship all orders within 1-3 business days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 9:00 AM - 5:00 PM MST, Excluding Holidays). If we encounter any problems processing or shipping your order you will be notified by our customer service department within 3 business days.
- You receive your order within 3 - 7 business days from the day we ship your order
- Orders cannot be shipped to P.O. boxes
- Deliveries to Alaska, Hawaii, and Canada may take longer
- Signature upon delivery required for all shipments
Local Customs charges may apply to orders shipped abroad (outside the USA) - These charges are not related to Seacret. Please verify locally whether the items you had ordered are subject to any customs fees in your country. Any orders returned to us due to non acceptance by the recipient on basis of local customs charges will be subject to additional shipping charges to redeliver the order.
One, Two, and Three days shipping:
- Items Shipped Via UPS Air (based on the shipping options you choose)
- Our Goal is to process and ship all orders within 1-3 business days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 9:00 AM – 5:00 PM MST, Excluding Holidays). If we encounter any problems processing or shipping your order you will be notified by our customer service department within 3 business days.
- You receive your order within 1-3 business days from the day we ship your order (Depending on the shipping options you choose)
- Orders cannot be shipped to P.O. boxes
- Deliveries to Alaska, Hawaii, and Canada may take longer
- Signature upon delivery required for all shipments
INTERNATIONAL
- We can ship to virtually any address in the world
- All orders are shipped via UPS Express or Expedited service
- You may order on-line or contact us via our Online Contact Form.
Local Customs charges may apply to orders shipped abroad (outside the USA) - These charges are not related to Seacret. Please verify locally whether the items you had ordered are subject to any customs fees in your country. Any orders returned to us due to non acceptance by the recipient on basis of local customs charges will be subject to additional shipping charges to redeliver the order.
Undeliverable Packages
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges).
We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our Web site.
If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact via our Online Contact Form. |
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