NAIL BUFFER WARRANTY POLICY

At Seacret Spa we appreciate your business and want you to have the best experience and results from using the Seacret Nail Buffer Block or any one of the Seacret™ products. To prove our commitment we provide our Nail Buffer users with the opportunity to replace their buffer within 12 months from the date of purchase. 

If you purchased a damaged or defective Seacret Buffer Block from a local retailer or online at www.seacretspa.com please read the following instructions carefully on how to have your buffer block replaced FREE of charge. 

In order to have your buffer replaced we would ask that you:
 

1. Send us your defective\damaged buffer block and a copy of the original purchase receipt via U.S Postal service to the following address:

Seacret Spa
                Customer Service
                2619 E Chambers Street
Phoenix, AZ 85040

2. Please make sure your package includes a tracking number, provided by the US Postal Service as well as your return address. (Buffers not received at the above address cannot be replaced.)
3. The replacement process will take approx. 21 business days from the date Seacret Spa received the buffer block at the above address.
4. The warranty described does not apply to any one of the other items included in the Seacret Nail Care Kit/Collection.
5. Upon completion of the replacement process we will ship a NEW buffer block to the address provided to us by the customer.

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