U.S AND CANADA

Standard Shipping:

US - $9 shipping

Alaska/Hawaii - $15 shipping

Canada - $11.99 shipping

  1. Items shipped by USPS for US

  2. Items shipped by FedEx Ground for Canada

  3. Our Goal is to process and ship all orders within 1-3 business days of receipt. Orders are processed and shipped during regular business hours (Monday - Friday 9:00 AM - 4:00 PM Arizona Time, Excluding Holidays). If we encounter any problems processing or shipping your order you will be notified by our Customer Service Department within 3 business days.

  4. Shipments are received within 3 - 7 business days from the day SEACRET ships your order.

  5. Orders cannot be shipped to P.O. Boxes. Please provide a physical address for all deliveries.

  6. Deliveries to Alaska, Hawaii, and Canada may take longer and do not qualify for shipping promotions.

  7. Orders Shipped to Canada may be subject to additional charges if ground services are not available to your area. Please call Customer Service for the most accurate Shipping Options and Costs.

Local Customs charges may apply to orders shipped abroad (outside the Continental USA, Alaska & Hawaii) - These charges are not related to SEACRET. Please verify locally whether the items you had ordered are subject to any customs fees in your country. Any orders returned to us due to non acceptance by the recipient on basis of local customs charges will be subject to additional shipping charges to redeliver the order.

Overnight & 2-Day Shipping:


  1. Items may be Shipped Via FedEx 2Day or FedEx Standard Overnight (based on the shipping option you choose). This options does not qualify for shipping promotions and additional charges will apply.

  2. Our Goal is to process and ship all orders within 1-3 business days of receipt. Orders are processed and shipped during regular business hours (Monday - Friday 9:00 AM - 4:00 PM Arizona Time, Excluding Holidays). If we encounter any problems processing or shipping your order you will be notified by our Customer Service Department within 3 business days.

  3. FedEx 2Day: FedEx guarantees delivery in 2 business days (Delivery times vary for Alaska and Hawaii: 3 business days).

  4. FedEx Standard Overnight: FedEx guarantees delivery on the next business day (Delivery times vary for Alaska and Hawaii: 1-2 business days).

  5. Orders cannot be shipped to P.O. boxes. Please provide a physical address for all deliveries.

  6. Deliveries to Alaska and Hawaii (and some rural areas within the Continental US) may take longer.

  7. Canada Shipments do not qualify under these shipping options.

INTERNATIONAL

For inquiries please either check SEACRET International websites or call Customer Service.
You may order on-line, at 1-877-358-8126 or contact us via our e-mail.

Local Customs charges may apply to orders shipped abroad (outside the Continental USA, Alaska and Hawaii) - These charges are not related to SEACRET. Please verify locally whether the items you had ordered are subject to any customs fees in your country. Any orders returned to us due to non acceptance by the recipient on basis of local customs charges will be subject to additional shipping charges to redeliver the order.

Undeliverable Packages

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges).

We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order at www.seacretspa.com or over the phone providing a valid mailing address.

If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact SEACRET via our E-mail or 1-877-358-8126.